Privacy Policy - Dropper

Introduction

Thank you for visiting Dropper and reviewing our privacy policy! We have made an effort to be as clear as possible about our privacy policy. If you have any questions about privacy, you can always contact us at privacy@dropper.no

1. General

At Dropper, we take your privacy very seriously and have taken many steps to strengthen and secure your privacy while using our websites and services. One of our measures has been to move away from the standard tools used on most websites today, for example in statistics, analytics, and ads. We have made conscious choices about which data providers we use, in an effort to strengthen privacy and security. If you would like to see which data providers we use, you can see our list below. This privacy policy contains details about what data we collect from you as a user, how this data is stored, how it is processed, how it is shared, and what we do to secure the data.

2. Contact Point

If you have questions, concerns, or other information you wish to inform us about regarding security, privacy, or similar, you can contact us through the following communication methods: For all questions regarding privacy and security, contact legal@dropper.no

3. Data We Collect

Dropper collects a larger amount of personal information; both from our focus users (business customers, etc.), in addition to information about end customers.

Information you provide to us directly includes:

Email address, Phone number, Full name, Username, Password (encrypted/hashed), Profile picture(s), Information about your business, and information about end customers, Settings you configure for user experience

Information we collect while you use our services:

Device information: Including: IP address, default language, OS, memory, battery level, etc., screen size, browser version, etc.

Actions you perform on our services: Which pages you visit, how long, when, from where, what you do on the page

Finance history/payment: Type of payment method, amount, time, subscription, etc.

Inquiries: Chat with us, by email, filling out contact forms, etc.

Search history: Things you search for through our platform may be logged in our systems

Cookies: We use cookies when you visit our websites

4. Use of Information

Data retrieved from our systems is not always easy to explain in all scenarios how it is used, but we have tried to focus on important points when your data is used, so you get a better understanding of how your data is handled.

4.1 - Necessary Functionality

Primarily, we collect data to deliver the products and services around Dropper. We also use this information to improve ourselves in the future, so you get a better user experience on Dropper.

4.2 - Security

We use the collected information to protect ourselves from malicious actors, and generally protect our products, services, and our customers. This includes verifying your identity to verify your account, to combat illegal activity.

4.3 - Research, Analysis and Improvements

The information we have collected is also used for further analysis to ensure that our services perform as expected, and to identify any problems with our products or services.

4.4 - Communication with You

We also use the information to communicate with you about our products and services, for example with updates, and any changes to our terms.

5. Time Perspective

Depending on what data is stored, the duration of the stored data can vary from a few days to several years. For example, general data such as statistics and analytics have a short duration, as these are used for troubleshooting and improvements, and have no other real needs for long-term storage.

Statistics and Analytics

Storage of data related to statistics/analytics is usually stored for short time intervals. For example, data about when you visit our websites and what you do is deleted after about 4 weeks.

Account-related Data

Data related to your account will be kept as long as your account is active with us. After termination of cooperation, the data will be automatically deleted within 5 years.

6. How We Secure Your Information

We take security and privacy seriously at Dropper, and have implemented several active steps to ensure that no data is lost or shared without your consent. In all cases, we have implemented encryption of all data that is stored, and of all data that is in "transit" between our services. Internally, we also have strict security rules to ensure that only the right personnel have access to data, and only to data that is absolutely necessary.

7. GDPR and Privacy Inquiries

As a company under EU GDPR laws, we are committed to fulfilling all requirements and obligations around GDPR. One of the points in GDPR is that you can at any time get access to or have deleted data that we store about you as a private individual. If it is in your interest to exercise any of your legal rights, you can always contact us at legal@dropper.no. All privacy inquiries are answered within 72 hours.

8. Updates to Our Privacy Policy

We may update this privacy statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this privacy statement by posting the updated statement on our website. We encourage you to review this privacy statement regularly to stay informed about how we protect your personal information.

9. Use of Cookies

We use essential cookies on our websites and services to identify you with a user account on our systems. We also allow some of our providers to insert other cookies to help us secure our website against attacks. Third-party cookies are not used for marketing, and are not sold. These are only used for the purpose of improving your experience on the website, in addition to protecting our services.