The returns portal: a better return experience

Returns are a natural part of ecommerce. A great return flow saves time and keeps customers happy. With Dropper, customers can start returns on their own and track the status along the way.

What the portal solves

• A simple return request form
• Automatic return label creation
• Status updates that reduce support tickets

Practical benefits

When customers start the return themselves, your team avoids manual back‑and‑forth. That makes it easier to handle more returns without extra staffing.

Next step

Connect the portal to shipping and accounting for a complete return workflow.